Educational Coaching Center FZ-LLC (“ECC”, “we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or use our services.
Information We Collect
We may collect and process the following types of information:
- Personal details such as name, email address, phone number, and enquiry details
- Student or parent information provided during registration or consultation
- Academic-related information shared for assessment or support purposes
- Technical data such as IP address, browser type, device information, and website usage data
How We Use Your Information
- Respond to enquiries and provide academic guidance
- Register students and manage academic services
- Communicate important updates, schedules, or support information
- Improve our website, services, and user experience
- Comply with legal, regulatory, and KHDA requirements
Legal Basis for Processing
- Your consent
- The performance of a contract or service request
- Legal or regulatory obligations
- Legitimate educational and operational interests
Data Sharing and Disclosure
We do not sell or rent your personal data. Information may be shared only when necessary with:
- Internal academic and administrative staff
- Regulatory authorities where legally required
- Service providers supporting website, IT, or communication systems
All third parties are required to protect your data and use it only for agreed purposes.
Data Security
We take appropriate technical and organisational measures to safeguard your personal data against unauthorised access, loss, misuse, or disclosure.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable laws and regulations.
Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your data, subject to legal obligations
- Withdraw consent where processing is based on consent
Requests can be made by contacting us using the details below.
Cookies and Tracking
Our website may use cookies to improve functionality and analyse usage. You can manage cookie preferences through your browser settings.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Educational Coaching Center FZ-LLC
Email: info@eccdubai.ae
Phone: +971 4 433 1109, +971 4 431 0999